Name Change

Created by Snow Mon, Modified on Fri, 13 Dec at 10:43 AM by Snow Mon

Create an additional guest profile
Delete lead guest profile
Add the new guest as lead guest profile (Make sure it is the same external ID)
If guest requires official document, fill in here as it curates it on the receipts

Message template based on the past tickets, please adjust accordingly:

Kindly note that we'll keep the original lead guest name for this booking to avoid any card fraudulent activities, wherein the new guest may need to present a letter or consent from the card holder that they approved to use the reservation.

Additionally, as the ~~20% non-refundable deposit~~ was made using ~~Putu Wiranatha~~'s credit card, we kindly request their acknowledgment of this payment made on behalf of your group. To proceed, please complete the following details:

Payment Information:

Name on the credit card:
Credit card type (e.g., Visa, Mastercard, etc.):
Last 4 digits of the credit card:
Expiry date of the credit card:

Guest Information:

Full name:
Residency:
Passport number:

Confirmation of Payment:

I, (payor) , hereby confirm that I have made the payment for this booking on behalf of (name of guest).

Payor's Contact Information (where the bank can reach you for verification if necessary):

Email:

Mobile:

Once we receive the above information from ~~Meirisa~~ or ~~Putu Wiranatha~~, we will review it to ensure everything is in order and proceed with transferring the booking under your name. Following the transfer, you will gain access to the Customer Portal and payment link.

Thank you for your cooperation. If you require any further assistance, please don’t hesitate to contact us.