PRIVATE TRANSFER: TRAVEL HOKKAIDO ROOMBOSS BOOKING PROCESS

Created by Andrea Marie Abad, Modified on Thu, 26 Sep at 5:31 PM by Andrea Marie Abad

NOTE: ALWAYS CROSS CHECK WITH SHAREPOINT IF INFORMATION IS STILL UP TO DATE


Manual booking of Travel Hokkaido go HERE


We receive booking request on email as shown on the image below


Click the booking URL: Access booking in Roomboss

Check the following order details:
1. 
Date - check if booking is aligned with stay dates

2. Item- this will show the route of the transfer

3. DetailsVehicle type- capacity should match the # of guest 

    Arrival flight No. & time- check the flight details on this website: https://www.flightview.com/TravelTools/default.asp (Make sure that the flight arrival time matches with the arrival time submitted by guest, otherwise edit the details and update the arrival time)


STEP 1: SEND EMAIL CONFIRMATION TO GUEST IF THEY WOULD LIKE TO PROCEED WITH THE BOOKING WE RECEIVED (EMAIL TEMPLATE LOCATION WILL BE UPDATED)

used CANNED RESPONSE: Invoice - Guest Service for confirmation

SUBJECT OF THE EMAIL: Guest services: Guest name Accom #


STEP 2: After receiving guest confirmation, follow Travel Hokkaido booking procedure:


To request TRAVEL HOKKAIDO booking: 
NOTE: Make sure to use Maplesniseko or valeniseko google account for booking(ask GE team for log in details)

valeniseko@gmail.com | W!nt3r1sC0m1ng!

maplesniseko@gmail.com | M4pl3syrup


BOOK HERE
TRAVEL HOKKAIDO TRACKING SHEET

After submitting request double check the details on Travel Hokkaido tracking sheet. Monitor from time to time if the vendor confirmed the booking on the tracking sheet.

STEP 3: Once vendor confirmed booking, go to roomboss> open guest booking> Booking status section>edit> add accommodation ID on Custom ID field and select TRF PVT on Segment field>  flip order type from REQUEST to RESERVATION> save


STEP 4: go to Financials tab> INVOICE AND RECEIPTS section> Click Edit> Select new transaction




STEP 5: Fill up invoice details: 

Invoice ID: accom id-
Invoice amount: (should be the same amount showing on guest service price on package overview
Due date: Due date should be set to 24 hrs. Due date is current process please check with GE team for updated process
Notes: Vendor/GS booked (i.e Travel Hokkaido Private transfer)


STEP 6: Send email canned response to guest> Invoice- payment request all arrivals

STEP 7: Go to Travel Hokkaido tab> notes section > add note :
Processed/booked by GE_ Your name

 


NOTES:
Travel Hokkaido

Contact person: Peta Ohata
Contact #:080-9611-9635

Email address: info@yourtravelhokkaido.com

TRAVEL HOKKAIDO SELL PRICE:

1-2 Pax(small car/ no ski racks included)
Taxi-Sedan  40,800JPY

Prius-Taxi 42,000JPY

3 Pax(Alphard)
Alphard/Vellfire 46,800JPY

up to 8pax(Minivan)
Grand Cabin 49,200JPY
9-14pax(Microbus)
Microbus up to 14pax 92,400JPY
15-20pax(Mid-Size Bus)
Mid-sized Bus up to 20pax   127,200JPY
20+pax(Large Bus)

Large Bus up to 35pax  127,200JPY (45 seats+luggage)

Private Day Hire (8hrs)

TRAVEL HOKKAIDO

-Otaru

Alphard/Velfire JPY 79,200
Grand Cabin JPY 86,400
Microbus JPY 116,400
Mid-sized Bus JPY 140,400
Large Bus JPY 152,400




Extra Charges:
1 hour Stop (Supermarket only)
CTS-Niseko
Taxi-Sedan - JPY50,400
Prius-Taxi -         JPY 54,000
Alphard/Velfire - JPY 61,200
Grand Cabin - JPY 63,600
Microbus -         JPY 108,000
Mid-sized Bus - JPY 145,200
Large Bus - JPY 157,200


Late/Early Operation Fee 

(21:00- 09:00) : 12,000JPY


English/Chinese Speaking Day Tour guide (8hr)

36,000JPY








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