GEAR RENTALS RHYTHM BOOKING

NOTE: ALWAYS CROSS CHECK WITH SHAREPOINT IF INFORMATION IS STILL UP TO DATE

We receive booking request on email as shown on the image below

Click the booking URL: Access booking in Roomboss 

Check the following order details:
1. Date - check if booking is aligned with stay dates

2. Item-if the items matches the number of guests in their booking 

STEP 1: SEND EMAIL CONFIRMATION TO GUEST IF THEY WOULD LIKE TO PROCEED WITH THE BOOKING WE RECEIVED (EMAIL TEMPLATE LOCATION WILL BE UPDATED)

used CANNED RESPONSE: Invoice - Guest Service for confirmation

SUBJECT OF THE EMAIL: Guest services: Guest name Accom #

STEP 2: After receiving guest confirmation, go to Rhythm tab> UPDATE CUSTOM ID (accom id) AND SEGMENT(GS EQP) and flip order to RESERVATION then, SAVE

STEP 3: go to Financials tab> INVOICE AND RECEIPTS section> Click Edit> Select new transaction

STEP 4: Fill up invoice details: 

Invoice ID: Accom id-3 (this is automated)

Invoice amount: (should be the same amount showing on guest service price on package overview

Due date: Due date should be set to 24 hrs. Due date is current process please check with GE team for updated process

Notes: Vendor/GS booked (i.e Rhythm Furano)